Exchange & Return
We want you to be completely satisfied with your purchase. If you are not happy with your order, you have the right to cancel it within 14 days of receipt without providing a reason.
How to Return Your Product:
- Cancellation: Notify us of your decision to cancel your order within 14 days of receipt.
- Return: After cancellation, you have an additional 14 days to return the product to us.
- Refund: You will receive a full refund of the order amount, including standard shipping costs. Please note that return shipping costs from your home to our company are your responsibility.
Conditions for Returns:
To ensure a smooth return process, please return the product with all delivered accessories and, if reasonably possible, in its original condition and packaging. If the product is damaged or if the packaging is excessively damaged, we may charge you for any depreciation in value. Therefore, please handle the product with care and ensure it is well packaged for return.
Refund Process:
We will issue a refund within 14 days after you notify us of your return, provided the product has been received in good order.
If you have any questions or need assistance with your return, please contact us.